National Express Coaches is an intercity long-distance national coach company founded in and based out of Birmingham. It is the largest coach company in the United Kingdom, operating connections to all major cities. It is owned by the National Express Group and most of their services are subcontracted to local coach companies throughout England, Scotland and Wales. It has been one of the primary national coach companies in the UK since its founding and provides services to European destinations across the continent.
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National Express is the main provider of bus routes in the UK. The company primarily connects the larger cities in the UK such as London, Manchester and Birmingham. Though, smaller destinations are accessable. Both long and short distance journeys are covered by National Express coaches within the UK.
In partnership with Eurolines, National Express coaches travel to over 450 destinations across Europe. These journeys depart from London Victoria and are perfect for long distace travel as they are equipped with exceedingly comfortable seats and Wi-Fi.
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National Express Ticket types
National Express Funfares: Cheap tickets available through booking in advance. These are amendable but non-refundable.
National Express Economy Tickets: Slightly more expensive although can be fully refunded up to 72 hours prior to travel.
National ExpressDiscount Coach Cards: Gives card holders up to a third off on single economy tickets along with various other benefits. These are available for customers aged between 16 - 26 and seniors, there is also a disabled discount card.
Children under the age of 2 years old can travel for free assuming they can sit on an adults lap.
Services With National Express
What are services available for Disables Passengers?
The vast majority of the National Express' fleet now have a passenger lift at the front entrance of the coach.
If you are a passenger travelling in a wheelchair, please notify National Express at least 36 hours in advanced of your journey on 08717 81 81 81.
Coach cards are available for those travelling with disabilities which gives passengers a third off akk standard fare tickets
Luggage Allowences with National Express
How much Luggage can I take with National Express?
Hand luggage: 1 soft piece of hand luggage free of charge
"Checked" Luggage: 2 medium sized suitcases which do not exceed 20kg each
If you require extra luggage, this needs to arranged in advanced.
National Express extra Luggage Allowance Fees:
Up to 3 Bags
Pets on board National Express
Are pets allowed on National Express services?
All pets are forbidden from National Express services aside from assistance dogs
Providing the journey fits the above minimum requirement, if a delay or cancellation leaves customers waiting for 90 minutes or more, National Express must offer “adequate assistance”. This will be available in the form of snacks, refreshments and possibly accommodation if required.