Aboard the Arriva Trains Wales services there are toilets, but only in the Standard Class carriages. Wifi is not available currently on the service, although on long distance services there is 'at seat catering' with refreshments and food for the journey. There is no priority seating with Arriva Trains Wales. Every train except the one connecting Cardiff Queen Street to Cardiff Bay has accommodations for wheelchair users, standard toilets, boarding ramps, and audible information. Arriva Trains Wales offers a Business Class on selected trains between Holyhead and Cardiff. This service includes a meal cooked by a chef on board while hot and cold snacks are available for purchase from the buffet for standard class passengers.
Arriva Trains Wales is a British train operating company owned by Arriva, operating the Wales & Borders franchise. Arriva is owned by Deutsche Bahn, the German state-owned railway. The company runs 955 daily services throughout Wales and England, taking 65,000 passengers to their destinations each day. At any given time, the railway is capable of transporting upwards of 12,000 passengers.
Arriva operates services on five core routes: between the Midlands and North/Mid Wales, between South Wales and North Wales/Manchester, along the South Wales Coast Line to Cardiff and Swansea, along the North Wales Coast Line to Crewe and Manchester, and a network of commuter lines operating trains to Cardiff. The majority of Arriva Wales trains are for short distances, but they also have some high speed trains designated for longer distances on mainline routes.
Find a PDF version of all Arriva Trains Wales times here.
With Arriva Trains Wales there are three different ticket types available. Passengers can take luggage on board with them with the ticket. As well as the ticket types below, passengers can also benefit from special scenic tickets and can get discounts on tickets when in possession of an Explore Wales pass which offers travellers unlimited access to all of the mainline trains throughout Wales, as well as some popular bus routes. It also offers discounts and promotions on popular attractions and accommodation. Arriva Trains Wales has Rovers and Rangers tickets for single day unlimited access on specific areas of their network.These are available from Arriva Trains Wales.
The best time to buy a train ticket with Arriva Trains Wales is usually as far in advance as possible. Buying a ticket at the station just before travelling is the most expensive time, while the more days and weeks in advance travellers book, the cheaper the tickets become. If a traveller is booking with a railcard then they will find a third of the price reduction.