On-board WiFi is free for First Class customers and Standard Class customers get 15 minutes free usage. After this period, access costs are £5 for the rest of the journey. Other perks for First Class passengers are larger, more comfortable reclining seats, as well as getting the morning papers delivered to your seat. Bikes are allowed on Virgin Trains East Coast services, however space for these can be limited so reservation of a bicycle space is recommended whilst making your booking. All trains offer some form of catering service, usually in the form of a food trolley and Foodbar. Baby food, or any other food, cannot be heated up on board due to the equipment used being more powerful than domestic appliances. As per the National Rail Terms of Carriage, two small pets can be taken on board for free, providing they do not take up a seat. Usually they will need to be kept on a lead or in suitable pet carrier.More
Virgin Trains East Coast operates passenger services on the UK's East Coast Mainline. The company runs services connecting Scotland, the North East of the UK, Yorkshire and London. Their high-speed service has been in operation since 1st March 2015 when the InterCity East Coast franchise was taken over by Virgin Train East Coast, who hold the rights to operation for eight years. East Coast's control of this track originally began when National Express required additional finances in order to run its National Express East Coast (NXEC) subsidiary. This financial support was refused, meaning National Express lost the franchise. East Coast was then created by the Department for Transport as a subsidiary of Directly Operated Railways. Virgin Trains East Coast’s fleet is composed of the InterCity 225, a locomotive-hauled domestic train and the InterCity 125, the High Speed Train for longer distances.
Busier train stations under Virgin Trains East Coast's management include Edinburgh Waverley, Glasgow Central, Doncaster, Aberdeen, Dundee, Arbroath, Berwick-upon-Tweed, Harrogate, Carr Bridge, Darlington, Durham, Hull, Inverness and Kirkcaldy stations. The operator runs four principal services: London to Leeds, London to Newcastle, London to Edinburgh and London to York. London to Leeds is the busiest of the services with trains generally leaving every half an hour. These incorporate two different services stopping at different stations, leaving one hour apart.
One of the most popular routes available is London to Edinburgh, leaving London Kings Cross and arriving in Edinburgh Waverley. Additionally services to Glasgow are popular. One direct service to Glasgow runs daily leaving London at around 3:30 p.m. Passengers should bear in mind that a faster service runs more frequently from London Euston to Glasgow daily, utilising the West Coast Main Line. Other popular services from Virgin Trains East Coast include London to Glasgow via Newcastle and Edinburgh, London to Aberdeen via Edinburgh, London to Inverness via Edinburgh, London to Bradford via Leeds, London to Skipton via Leeds, London to Lincoln via Newark, London to Harrogate via Leeds, and London to Hull.
Virgin Trains East Coast generally offer three tickets types; Advanced tickets, off-peak tickets, and anytime tickets. They each offer varying degrees of flexibility in regards to when and where you can travel. First and standard class tickets are available in all three of these categories. Season tickets are also available from Virgin Trains East Coast. Virgin Trains East Coast also accept five varieties of Railcards including 16-25, Senior, Two Together, Disabled Persons Railcards and Family & Friends. These offer a variety of savings providing the ticket holder meets the requirements for that ticket. They must be purchased before travel and can be bought online or at most stations.Tweets by virgin_trainsec